You can choose to have contactless on or off. To make contactless payments using your Cashless Debit Card, log in to your online account or TCU CDC mobile app and go to ‘settings’ then ‘transaction settings’.
Once you have selected to turn “ON” the contactless function on your Cashless Debit Card, you will need to make one purchase using your PIN number. At a point-of-sale terminal, insert your Cashless Debit Card into the device and press “CR” or “Credit” and enter your PIN. After this initial transaction you can pay by tapping your card on a payWave enabled terminal and waiting for the transaction to be confirmed. There is no need to enter a PIN for purchases of $100 or less (or $200 or less at some businesses).
If you would like to turn off contactless payments, log in to your online account or TCU CDC mobile app and go to ‘settings’ then ‘transaction settings’ to turn “OFF” the contactless function on your Cashless Debit Card. You can call our Customer Service Centre on 1800 828 232 (freecall) for assistance.