Traditional Credit Union

7 days ago

As a mark of respect, our Head Office Branch will be temporarily closed today (Friday 15 May) from 11:00am to 1:00pm as our team attends a funeral service for a member of the TCU family.

Our call centre will remain open, however you may experience longer than usual wait times

We kindly ask for your patience and understanding while we support our staff, and the family, during this difficult time.
Thank you for your compassion and understanding.

TCU ... See MoreSee Less

Traditional Credit Union

1 week ago

We're aware of an issue impacting some inbound transfers to TCU accounts. We apologise for any inconvenience caused and are working hard on resolving this issue as soon as possible.

If you are impacted by this, please email us at info@tcu.com.au or call us on 1800 828 232. ... See MoreSee Less

Traditional Credit Union

3 weeks ago

Good Morning - Service update:

Some periodic (recurring) payments due overnight have been delayed due to a processing issue on our end. Our team is working on a fix now and we expect to push these payments through as soon as possible this morning.

We apologise for the inconvenience. If you've been affected or are worried about a payment, please call us on 1800 828 232 or visit your local branch and we'll help you sort it out.

We'll share another update once the issue is resolved. ... See MoreSee Less