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A safer way to pay is here
We’ve added a new feature to your Online banking experience - it’s called Confirmation of Payee
Before you send money to someone new, Confirmation of Payee checks that the account name, BSB and account number match the details held by the recipient’s bank.
That means you’ll know if something doesn’t look quite right, helping you avoid mistaken payments or falling victim to a scam.
If you've already got and use online banking - there’s nothing you need to do -this check is now part of how you pay, giving you more peace of mind.
If you don't use online banking - you can learn more here: tcu.com.au/account-access-3/internet-banking/
To learn more about Confirmation of Payee please visit: tcu.com.au/help/confirmation-of-payee/
Internet & Mobile Banking – Traditional Credit Union
tcu.com.au
Internet & Mobile Banking You can use Internet Banking and Mobile Banking 24 hours a day, seven days a week to do your banking. Internet and Mobile Banking are easy to use. Things you can do • Check...0 CommentsComment on Facebook
As a mark of respect, our Head Office Branch will be temporarily closed today (Friday 15 May) from 11:00am to 1:00pm as our team attends a funeral service for a member of the TCU family.
Our call centre will remain open, however you may experience longer than usual wait times
We kindly ask for your patience and understanding while we support our staff, and the family, during this difficult time.
Thank you for your compassion and understanding.
TCU
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We're aware of an issue impacting some inbound transfers to TCU accounts. We apologise for any inconvenience caused and are working hard on resolving this issue as soon as possible.
If you are impacted by this, please email us at info@tcu.com.au or call us on 1800 828 232.
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