For information, assistance and help on how to reduce your transaction or service fees, please contact us on (08) 8999 0777 or visit your local branch.
Choose the right account for you
You should choose the account best suited to your needs. Since everyone has different transaction requirements, talk to our staff at your local branch or call us on (08) 8999 0777 to discuss account options.
Consolidate your banking
If you hold funds or have accounts with other financial institutions, it may be beneficial to consolidate your accounts to minimise your fees. Our staff can assist you to switch your accounts to Traditional Credit Union.
Check your account balance before you make a transaction
Use TCU ATMs
Avoid using non-TCU ATMs as these transactions will incur a fee.
Avoid direct debit dishonour fees by ensuring your account has sufficient funds to cover the entire amount of any direct debits and cheques.
Use Telephone banking, Internet banking or our Mobile Money App.
These provide access to your accounts 24 hours a day every day of the year. Using these to check your account balance and manage your transactions is free, convenient and easy.