For security reasons if you incorrectly enter your PIN multiple times, your Cashless Debit Card will be temporarily suspended and will not work.
To unblock your Cashless Debit Card, you must call the Customer Service Centre on 1800 828 232 (freecall). The block will be removed within minutes and your Cashless Debit Card will be ready to use again. The block is removed automatically at midnight, so if you are unable to contact the Customer Service Centre, your Cashless Debit Card should work again the next day.