You can choose to have contactless on or off. To make contactless payments using your SmartCard, log in to your online account or TCU SmartCard eIM mobile app and go to ‘settings’ then ‘transaction settings’.
Once you have selected to turn “ON” the contactless function on your SmartCard, you will need to make one purchase using your PIN number. After this initial transaction you can pay by tapping your card on a payWave enabled terminal and waiting for the transaction to be confirmed. There is no need to enter a PIN for purchases of $100 or less (or $200 or less at some businesses).
If you would like to turn off contactless payments, log in to your online account or TCU SmartCard eIM mobile app and go to ‘settings’ then ‘transaction settings’ to turn “OFF” the contactless function on your SmartCard. You can call our Customer Service Centre on 1800 828 232 (freecall) for assistance.