To activate your card, go to ‘Activate Your Card’ at tcu.com.au or download the TCU SmartCard eIM mobile app on your smartphone (available at Google Play and the Apple App Store) and follow the prompts to activate your card.
When you activate your card, make sure you have your card with you, together with the letter you received with it.
Alternatively, you can visit a TCU branch or contact our Customer Service Centre on 1800 828 232 (freecall) who will assist you with activating your account.
After you have activated your account, you will need to set your PIN before you can use your card.