Can I access my account online if I have a Payment Nominee?

If you authorise a Payment Nominee:

Your Payment Nominee will be issued a Cashless Debit Card on your behalf and will also be provided with access to your account online.

Your Cashless Debit Card will automatically cancel and you will no longer have access your account online.

Your Payment Nominee may however, request the Cashless Debit Card they hold on your behalf be cancelled and a Cashless Debit Card be issued to you.  In doing so, you will also be given access to your account online in addition to your Payment Nominee whose access will not be revoked unless the Payment Nominee relationship is ended with Services Australia.  We will notify you if a Payment Nominee requests their card be cancelled.