Our current automated phone banking supplier is ending their service in Australia on 30 November 2024. Our call centre will remain available via 1800 828 232 to assist you with your banking needs.

We have thoroughly reviewed replacement options for the system and are continuing to work on a solution which to replace the automated phone banking service.

Customers currently using the automated phone banking will be contacted provide information on the removal of the service and to outline the alternative banking options available. Our branch and contact centre teams will provide additional support to help our most impacted customers transition to an alternative way to bank.

Please click on the button ‘Register for Internet Banking’ on this page and fill in the form. Our team will contact you with 24 hours (standard business hours) to provide your sign in details.

We have various security measures in place that help protect your personal details, funds and account information from unauthorised access when using internet banking.

• Password anonymity
• Timeouts for inactivity
• Strong password requirements

We’re committed to helping you adjust to this change and have a dedicated team available to support you. If you need support to set up internet banking, or find an alternative way to do your banking, please call us on 1800 828 232 or visit your local branch. 

Call our Call Centre on 1800 828 232.

We’re here to help. If you have any further questions, feedback or want to discuss alternative ways to pay, please call us on 1800 828 232 email info@tcu.com.au, or visit your local branch.