Traditional Credit Union

3 days ago

📢 Cyclone Fina Update – Head Office Open

Great news! Power has been restored to our Head Office and we are now open again. Our branch and call centre have resumed normal operations.

Thank you to everyone for your patience and understanding while we worked through the recent outage.

We appreciate the support of our members and communities, and thank our staff for their hard work during this challenging period.💛 ... See MoreSee Less

Traditional Credit Union

4 days ago

📢 Cyclone Fina Update – TCU Services

Due to widespread power outages across the Darwin region, Head Office has been impacted and both our call centre and branch are currently closed. During this time, Katherine will be acting as our temporary call centre. With limited staffing, please expect longer wait times when calling in.

To ensure members can still access essential banking, we have set up a pop-up branch outside Head Office, where our team can assist with urgent banking needs.

For self-service options, Internet Banking and our automated phone banking service remain available.

We will share further updates once we know more about the power restoration at Head Office.

Please note:
🔸 Wurrumiyanga and Wadeye branches are closed until further notice.

Thank you for your patience and understanding as our team does their best to support our communities during this time. Stay safe, everyone. 💛 ... See MoreSee Less

Traditional Credit Union

6 days ago

⚠️ Cyclone Fina Update – Branch Closures 🌪️
As Cyclone Fina continues to impact communities across the Top End, the safety of our customers, staff, and local communities remains our highest priority.

Due to worsening weather conditions, our Warruwi, Wurrumiyanga, Gunbalanya and Maningrida branches will be closed until further notice.
If you require banking services during this time, please remember you can still reach us on 1800 232 828 or access your accounts through online banking.

We will continue to monitor the situation closely and provide updates as conditions change.
Thank you for your understanding and patience.

To everyone in the cyclone’s path—please stay safe, look after one another, and follow all instructions from emergency services. ... See MoreSee Less