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Australia's             financial institution, owned by and run for indigenous people bringing financial services to people living in some of the most remote areas of the country, speaking the same language, knowing the same cultures and coming from the same land as our customers.

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Internet Banking & Mobile Banking

 

You can use Internet Banking to access your accounts 24 hours a day, seven days a week. This means that you can check your account balance, pay bills and transfer money to other people instantly without having to go through a TCU branch. Internet Banking is easy to use and all you need is a computer with Internet access.

 

IMPORTANT INFORMATION

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 Things you can do with Internet Banking

 

- Check the balance of your account.

- Transfer funds between your accounts as well as to other linked TCU accounts.

- Transfer funds externally to other Bank or Credit Union accounts.

- Pay your bills using BPAY.

- Update you personal information.

- See past transactions online.

- Print your financial information

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How to use Internet Banking

 

 

If you are not registered for Internet Banking visit a TCU Branch and our staff will arrange your Internet / Mobile Banking  up and  you will be given a Temporary Password.

 

 

Once you have your temporary password log in to Internet Banking at www.tcu.com.au. You will need to enter your member number and the temporary Internet Banking password you were given.

 

 

When you are logged in the system will ask you to choose your own new password. Choose one that no one else knows what it is (NEVER SHARE THIS PASSWORD). Follow the instructions on the screen to do this.

 

 

On the left hand side of the screen you will see a menu of all of the things you can do with Internet Banking. Click on the item that you would like to use and follow all the instructions on the screen.

 

 

When you have finished using Internet / Mobile Banking remember to log out by clicking on the log out button in the menu list. This will ensure that no one else can access your account.

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IMPORTANT INFORMATION

 

• Do not reveal your password to anyone and do not keep a written record even if it is disguised. The best way to ensure protection of your password is to memorise it.

 

Refer to our Product Disclosure Statements brochure for full details. This brochure contains terms and conditions of internet / Mobile Banking and apply when you use TCU’s Internet / Mobile Banking. Your use of Internet / Mobile Banking indicates your acceptance of such terms and conditions.

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Traditional Credit Union Limited ABN 50087650922 Australian Financial Services Licence/Australian Credit Licence 244255 BSB 704 062